End-to-end medication management for NDIS providers
Verify connects prescribing, dispensing, delivery, and administration in one platform, so your team spends less time on paperwork, less time chasing pharmacies, and more time on support and care.
Features
Supporting safer, standards-aligned medication workflows
No more paper charts
Verify replaces disconnected medication workflows with a single, prescription-led system designed for safe, compliant NDIS care.
Care workers free of admin burden
Verify automates medication workflows so teams can focus on care and more time with participants.
Track every touch point confidently
Verify delivers real-time medication visibility and accountability across providers, pharmacies, and carers.
Streamline Medication Administration
Comprehensive administration tracking supports audit readiness.
From our team
“Providers tell us that managing medication through a patchwork of paper charts, manual processes, and disconnected pharmacies is no longer fit for purpose. Verify was designed to replace that with an end-to-end system that reduces risk, supports compliance, and scales with care delivery.”
Sarah Wilson
Senior Programs Manager - Home Care
How we support your organisation
Benefits for your team
Digital visibility
Verify creates a live, digital medication chart for every participant. Packed and non-packed medications, medication workflows, insulin and observation capture all in one place. When a medication changes, the chart updates. Not next week. Now.
Support workers focus on care, not admin
Admin is streamlined and reduced through a digital experience, enhanced by communication pathways with pharmacies and general practitioners within the same platform.
Designed for use across community settings, SIL settings, day programs, and outreach
Verify is cloud-based. Your team logs in from a tablet, or desktop wherever they're working. No paperwork pinned to one wall. Every SIL location has the same up-to-date view.
Missed doses are caught immediately
When a dose is missed or late, alerts go straight to the care team. They are not discovered at shift handover, not buried in a paper log. Issues are flagged in real time so they can be addressed before they escalate.
Complete visibility of all your participants
Administrators see medication status, adherence, and incidents across all locations in real time. Centralised information reduces the need for follow up across different sites.
Audit-ready by default
Every medication event is logged whether it be administration, missed doses, changes, incidents. Monthly reports and compliance documentation generate automatically.You will always be audit ready with live data.
How it works
What a medication cycle looks like
1
Script inbox
GPs send prescriptions to your dedicated Verify inbox. No faxes, no phone calls.
2
We process and validate
Scripts are deciphered, sorted into participants’ charts, and allocated to relevant staff or organisation.
3
Dispensed and delivered
Medications are packed into dose administration aids and delivered on a regular cadence, with tracking available on every order.
4
Easy ordering and payments
Carers have the ability to add over the counter medications and NDIS items to the cart. Chemist2U facilitates billing directly with the participant or guardian.
Onboarding
Getting started is simpler than you think
Onboarding is typically conducted in a phased approach. Following contract execution, both teams collaborate to map out a structured go-live plan.
Collaborative onboarding planning
We co-develop a go-live plan, tailored to your processes, participant needs, and segments.
Configuration, set-up and onboarding
We set up your packaging preferences, delivery schedules, and notification rules. Your team gets trained — usually in a single session.
Go-live
Participants are onboarded, scripts are flowing, and your team is managing medication from one dashboard. Support is a call away.
We'll walk you through our short demo
FAQs
What providers like you ask before getting started
What is Chemist2U Verify and who is it for?
Chemist2U Verify is a medication management platform designed for NDIS providers, support coordinators, and care workers. It centralises prescriptions, dose packaging, delivery, and digital records to support safe, compliant care in homes and supported accommodation settings.
How does Verify improve medication safety and compliance?
Verify replaces manual, fragmented workflows with a single, prescription-led system. It automates medication administration, provides real-time visibility, and generates audit-ready logs to support compliance with Australian standards and NDIS practice requirements.
What are the associated costs?
The Home Care Provider will pay a monthly platform fee per Participant (Platform Fees) for the licensing of Participant accounts. Platform Fees will apply in accordance with the following tiered pricing structure:
- 1 to 1,000 Participants - $5.00 per Participant per month.
- Enterprise pricing applies to Providers with more than 1,000 Participants.
What types of medication packaging are available?
Verify supports standard pharmacy packaging as well as Webster packs and other dose administration aids, helping minimise errors and simplify administration for care teams.
How does delivery work? Can I track my orders?
Chemist2U provides scheduled medication delivery with track-and-trace capabilities. You can monitor delivery status and receive notifications for each participant’s supply.
How does report generation work?
All medication events - administration, missed doses, changes are logged digitally. Monthly reports and audit-ready documentation are available to support compliance and incident review.
What alerts are in place for missed doses or incidents?
Missed doses and incidents are flagged in the system, with alerts sent to care teams. All events are logged for review, and support is available to address and resolve issues.
Is Verify compliant with NDIS and Australian medication safety standards?
Yes. Chemist2U partners with registered Australian pharmacists and aligns processes to national standards and guidelines.
What support is available for care teams?
Chemist2U offers ongoing support from registered pharmacists and clinicians, including training, troubleshooting, and guidance on best practices for medication management.
How quickly can we get started?
Typical implementation takes 2–4 weeks, depending on participant numbers and provider needs. The process includes discovery, configuration, and go-live training.
How do we contact Chemist2U for help or to start a pilot?
You can reach us at [email protected] or click here to book a demonstration.
Ready to see it?
Book a short demo and we'll walk through Verify with your medication workflow in mind.